Social Worker

Social work practice management software

Social workers in Australia support individuals, families, and communities through complex challenges including mental health, disability support, child protection, aged care, and community development. Your role demands meticulous case management, coordination with multiple services, and comprehensive documentation to meet professional and funding body requirements.

coreplus provides social workers with practice management software that understands the unique demands of your profession. Whether you're providing counselling, case management, advocacy, or community support, our platform streamlines administration so you can focus on creating positive change in people's lives.

Features social workers love

Manage your social work practice with tools designed for complex case coordination:

Comprehensive case management - Maintain detailed client records that document assessments, interventions, referrals, and outcomes. Track family relationships, support networks, and service involvement across multiple agencies.

Flexible documentation - Create case notes that meet professional standards and funding requirements. Use customisable templates for assessments, care plans, progress reports, and incident documentation.

NDIS support - Work seamlessly with NDIS participants using our NDIS features. Manage service agreements, track plan usage, generate reports, and ensure compliance with NDIS requirements.

Telehealth accessibility - Reach clients in their homes, remote communities, or alternative settings with telehealth consultations. Essential for clients with mobility limitations or those in crisis.

Multi-agency coordination - Share information securely with other service providers through secure messaging. Coordinate care plans with healthcare providers, government agencies, and community organisations.

Appointment flexibility - Manage your varied schedule with a calendar that handles office appointments, home visits, community outreach, and multi-location work. Track appointment types and locations efficiently.

Referral tracking - Document and manage referrals to and from your service. Track referral sources, maintain waiting lists, and ensure timely follow-up for new clients.

Professional correspondence - Generate professional reports and correspondence with our letters feature. Create court reports, funding applications, and inter-agency communications efficiently.

Client communication - Send appointment reminders, check-in messages, and important information through SMS and email. Maintain engagement with vulnerable clients.

Billing and funding - Process various funding streams including Medicare for eligible services, NDIS, aged care packages, and private billing through comprehensive invoicing.

Relevant integrations

NDIS management - Essential for social workers supporting participants, with comprehensive tools for plan management, service agreements, and compliance reporting.

Secure messaging - Connect with healthcare providers, hospitals, and allied health professionals through Argus and Healthlink for coordinated client care.

Telehealth by coreplus - Conduct home-based consultations virtually, particularly valuable for clients with limited mobility, transportation barriers, or safety concerns.

Medicare DVA online - Process Medicare claims for eligible social work services, including mental health services and care coordination.

HotDoc & HealthEngine - Increase accessibility to your services through online booking platforms, making it easier for clients to connect with support.

Xero & MYOB - Manage complex funding arrangements with accounting integration, essential for tracking multiple funding streams and grant reporting.

Why choose coreplus as your social work practice management software

NDIS ready - Comprehensive NDIS functionality ensures compliance with reporting requirements while simplifying plan management and service delivery documentation.

Multi-service flexibility - Handle diverse service types from counselling to case management, community education to advocacy. One system manages your varied professional activities.

Secure collaboration - Share information appropriately with other services while maintaining client confidentiality and meeting privacy obligations under Australian law.

Mobile ready - Access client information during home visits, community outreach, or crisis responses. Cloud-based access means your records are available when and where you need them.

Outcome tracking - Document client progress, measure intervention effectiveness, and demonstrate impact for funding bodies and quality improvement purposes.

Affordable for community services - Competitive pricing suitable for social workers in private practice, small community organisations, and large social service agencies.

Compliant documentation - Meet professional standards set by the AASW and funding body requirements with comprehensive documentation tools.

Team collaboration - Support multidisciplinary teams with custom permissions, ensuring appropriate information sharing while protecting client privacy.

How it works

Step 1: Consultation - Discuss your social work practice needs with our team. We'll demonstrate how coreplus handles case management, NDIS requirements, and multi-agency coordination.

Step 2: Custom setup - Configure the system for your service delivery model, including custom templates for assessments, case plans, and reports specific to your funding requirements.

Step 3: Data migration - We'll securely transfer your existing client data while maintaining strict confidentiality. All information is encrypted and handled according to privacy legislation.

Step 4: Training - Receive comprehensive training tailored to social work practice, covering case management, NDIS billing, documentation standards, and efficient workflows.

Step 5: Go live - Start using coreplus with full support from our Australian team. Access our help centre for ongoing guidance and resources.

Step 6: Ongoing support - Benefit from regular updates, new features designed for social services, and continuous support as your practice evolves.