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Introducing the coreplus–BookedSolid integration for automated patient communication and appointment bookings
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If you’ve ever had a busy clinic day where the phones won’t stop ringing, appointments keep shifting, and your reception team is doing their absolute best to keep up, you’re not alone. Client expectations are changing too. People want quick answers, easy booking options, and support when it suits them, whether that’s during clinic hours or after hours. That’s why we’re excited to introduce our newest integration partnership with BookedSolid, an AI-powered virtual reception and front desk automation platform, now available as an add on within coreplus.
BookedSolid is designed to work alongside your practice, helping you stay responsive, reduce missed calls, and support clients with smarter communication tools.
The front desk can look very different depending on where your practice is at.
If you’re just starting out, chances are you’re doing everything yourself. Seeing clients, managing bookings, returning calls, answering enquiries, and trying to grow your business at the same time. BookedSolid can be a game changer here. With AI-powered reception support running 24/7, your clients can still book appointments, ask questions, or reschedule, even when you’re in session or after hours. That means fewer missed opportunities, and more time focused on care and growth.
If you already have a superstar admin team, BookedSolid doesn’t replace them. It supports them. It helps reduce call volumes, handles repetitive enquiries, and automates routine tasks like reminders or waiting list call backs. For larger practices, it can also help lower the cost of outsourced reception or VA services, while keeping client communication seamless.
BookedSolid uses AI to keep your client communication channels running 24/7 across phone calls, SMS, email, and messaging, so your clinic stays responsive even when the front desk is busy or closed. Calls are forwarded from your existing clinic number to a dedicated BookedSolid answering line, where clients can have a real-time conversation with the AI.
Clients can:
If a client wants to speak to a person, they can simply ask, and the call can be routed to your reception team or flagged for follow up, depending on how you configure it.
BookedSolid isn’t just about answering calls. It’s about improving the way your practice communicates, schedules, and supports clients from the very first interaction.
With BookedSolid, your clinic can:
These small interactions add up quickly. Automating them means your team spends less time on repetitive admin, and more time supporting clients who need real attention.
A common question practice owners ask is: How do I know what the AI said or did?
BookedSolid keeps a detailed history of every interaction inside the BookedSolid dashboard, including:
coreplus will reflect the outcome, for example an appointment created or updated, but BookedSolid remains the system of record for the phone conversation itself.
So you always have visibility and control over what’s happening.
Yes. BookedSolid is designed to be configurable so it feels aligned with your clinic.
Practices can customise:
We’ve made it easy for coreplus practices to activate BookedSolid and start seeing the benefits straight away.
Here’s how it works:
Within minutes, your practice can have AI-powered reception support working seamlessly alongside your existing systems.
This integration is more than just a new add on. It’s part of a bigger shift in how practices manage client communications and front desk workflows. Whether you’re a solo practitioner trying to grow, or a multi-clinic group looking to reduce admin load, BookedSolid offers a smarter way to stay connected with clients without adding extra pressure on staff.
If your reception team is juggling constant calls, appointment changes, and client questions, BookedSolid is here to help.
With an AI-powered virtual reception assistant working alongside coreplus, you can stay responsive, reduce missed calls, and give your practice the breathing room it needs to focus on care.
To help you get started, BookedSolid is offering all coreplus customers:
A 14-day free trial, plus 50% off your first month of subscription when you add on BookedSolid through coreplus
Ready to keep your clinic booked solid?
Sign in to coreplus today to start your unlimited free trial, enable the BookedSolid add on, and unlock your exclusive offer.
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