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coreplus and cliniko are both used by Australian allied health providers, but cliniko lacks many of the digital health integrations clinics now rely on. coreplus includes secure clinical messaging, Medicare claiming, NDIS workflows and Australian hosting. This gives practices a secure, compliant and complete connected care experience with less manual work.
HealthLink secure messaging included
coreplus includes unlimited HealthLink messaging so clinics can safely exchange clinical documents, referrals and pathology results. cliniko does not support secure messaging at all, which limits communication with other healthcare providers and slows referral workflows.
Medicare and DVA claiming built in
coreplus includes Medicare and DVA online claiming on the Plus plan. For busy clinics, built in claiming reduces interruptions and helps streamline billing. cliniko requires a third party integration which adds setup steps, extra fees and more admin work.
Better value with full AUD pricing
coreplus starts at $35 AUD per month. Alternatively, cliniko starts from $45 AUD per month and requires additional paid add ons, or third party software to be activated to match coreplus, resulting in an overall more expensive and disjointed admin experience.
NDIS tools built in
coreplus includes NDIS templates, plan support and invoicing designed for the sector. cliniko only offers basic invoicing, which requires more manual work for NDIS participants when compared with coreplus.
Hosted in Australia with local compliance
coreplus stores data in secure Australian data centres and aligns with digital health standards. cliniko uses general cloud hosting without secure health integrations or Australian specific compliance features for protecting, sharing and storing private and/ or sensitive healthcare information.
Features comparison
coreplus
Cliniko
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coreplus vs alternatives
Cyber security breach
A cyber security breach is any incident where someone gains unauthorised access to systems or data. For example, malware or a hacker might exploit a weakness to view confidential information. Such breaches typically occur when a cybercriminal bypasses security defenses. coreplus reduces this risk by using secure architecture and continuous monitoring, but staying vigilant is still key. We advise using strong passwords and our provided security features so that bypassing your defenses becomes extremely difficult for attackers.
Human error
Human error is one of the leading causes of security issues. In today’s busy and complex work environments, it’s easy for practitioners or staff to slip up, perhaps by reusing a simple password, clicking a suspicious link, or accidentally sharing information with the wrong person. Without secure, convenient solutions in place, people might take unsafe shortcuts (like writing down passwords or emailing data to themselves) which can lead to breaches. coreplus helps by providing user-friendly security measures (like single sign-on and multi-factor authentication) to minimize the burden on you and your team. However, staying alert and following best practices is important: with the right habits, the risk of an incident caused by human error goes way down.
Data breach
A data breach is a security incident in which sensitive information is accessed or disclosed without permission. Data breaches can harm your business and your clients in serious ways – from financial costs and operational disruption to reputational damage and loss of trust. Recovering from a major breach can be time-consuming and costly. coreplus is designed to prevent breaches with its strong security controls. By using coreplus and following recommended security steps, you significantly reduce the likelihood of exposing patient data. In the unlikely event of a serious breach, coreplus will work with you to respond promptly in line with regulations (including Australia’s Notifiable Data Breaches scheme) to mitigate harm. Our goal is to help your practice avoid breaches entirely, so you can focus on care without worry.
What allied health professionals say about coreplus
“The telehealth experience in coreplus is far better than what we used before. The video quality is excellent and the integrated features make virtual sessions simple and reliable.”
“The built-in messaging feature is a lifesaver. I only visit this clinic once a month, and I was able to get help and support before I even left today. So efficient!”
“The continuous quality and functionality improvements in coreplus have been fantastic and very relevant to helping us improve our processes within our private practice too.”
“Easy to navigate, good backup when you need help, good value – coreplus is the right cloud-based option for our business.”
“I’ve been with coreplus for over 3 years and I am very happy with its features and service quality. I must admit that coreplus is my favourite.”
“coreplus has exceptional customer service – with local, friendly staff providing help in a timely manner. It is easy to use, cost-effective, and I love how you can store and process everything in one place.”
“coreplus has allowed us to improve the way we do business, and the customer service has been outstanding. Fast responses and friendly, knowledgeable service – I would highly recommend it.”
“As a solo practitioner, I tried a few systems, but coreplus was the only one that truly supported my needs. It’s easy to use and the support team is fantastic.”
“We have been with coreplus for many years and have found their staff endlessly helpful and quick to respond. Thanks coreplus team, we really appreciate your great support and good cheer.”
“I have been using coreplus for 12 months now and I find it a great option for my small business where I need a cost-effective practice management system.”
“coreplus is reliable, simple to use, and perfect for my psychology practice. The support team is incredible—responsive, friendly, and always helpful.”
“Switching from our old system was easier than I expected. We love how much admin time we’ve saved since moving to coreplus.”
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“It’s the first platform that truly feels like it was designed for allied health. My whole team uses it every day.”
“I work from two clinics and do telehealth from home—coreplus makes it easy to stay on top of everything from one login.”
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