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halaxy offers a free entry tier but relies heavily on usage based fees for essential clinical functions. This can make day to day operations unpredictable and more expensive over time. coreplus includes secure messaging, Medicare claiming, telehealth and NDIS workflows in stable monthly AUD pricing, reducing the hidden costs that halaxy users often experience.
Secure messaging included without usage fees
coreplus includes unlimited HealthLink secure messaging so clinics can send and receive clinical documents safely at no extra cost. halaxy uses a credit system and charges for every secure message, which increases costs as communication volume grows.
Medicare and DVA claiming with no per claim fees
coreplus includes unlimited Medicare and DVA online claiming on the Plus plan. halaxy charges credits for each successful claim, which means higher admin costs for clinics processing regular Medicare activity.
Predictable monthly pricing
coreplus plans remain stable starting at AUD $35/ practitioner/ per month. halaxy’s free plan appears attractive at first, but messaging, claiming and telehealth usage often lead to higher overall monthly spend, especially for busy clinics.
Privacy model aligned with clinical expectations
coreplus maintains a straightforward clinical privacy approach and does not include extended data use permissions. halaxy’s privacy terms allow some data use for research and partner programs, which may not suit all clinics.
Purpose built for Australian allied health
coreplus is built specifically for Australian digital health and integrates directly with local systems. halaxy is used across multiple regions and does not provide the same level of Australian specific clinical connectivity.
Features comparison
coreplus
Halaxy
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coreplus vs alternatives
Cyber security breach
A cyber security breach is any incident where someone gains unauthorised access to systems or data. For example, malware or a hacker might exploit a weakness to view confidential information. Such breaches typically occur when a cybercriminal bypasses security defenses. coreplus reduces this risk by using secure architecture and continuous monitoring, but staying vigilant is still key. We advise using strong passwords and our provided security features so that bypassing your defenses becomes extremely difficult for attackers.
Human error
Human error is one of the leading causes of security issues. In today’s busy and complex work environments, it’s easy for practitioners or staff to slip up, perhaps by reusing a simple password, clicking a suspicious link, or accidentally sharing information with the wrong person. Without secure, convenient solutions in place, people might take unsafe shortcuts (like writing down passwords or emailing data to themselves) which can lead to breaches. coreplus helps by providing user-friendly security measures (like single sign-on and multi-factor authentication) to minimize the burden on you and your team. However, staying alert and following best practices is important: with the right habits, the risk of an incident caused by human error goes way down.
Data breach
A data breach is a security incident in which sensitive information is accessed or disclosed without permission. Data breaches can harm your business and your clients in serious ways – from financial costs and operational disruption to reputational damage and loss of trust. Recovering from a major breach can be time-consuming and costly. coreplus is designed to prevent breaches with its strong security controls. By using coreplus and following recommended security steps, you significantly reduce the likelihood of exposing patient data. In the unlikely event of a serious breach, coreplus will work with you to respond promptly in line with regulations (including Australia’s Notifiable Data Breaches scheme) to mitigate harm. Our goal is to help your practice avoid breaches entirely, so you can focus on care without worry.
What allied health professionals say about coreplus
“The telehealth experience in coreplus is far better than what we used before. The video quality is excellent and the integrated features make virtual sessions simple and reliable.”
“The built-in messaging feature is a lifesaver. I only visit this clinic once a month, and I was able to get help and support before I even left today. So efficient!”
“The continuous quality and functionality improvements in coreplus have been fantastic and very relevant to helping us improve our processes within our private practice too.”
“Easy to navigate, good backup when you need help, good value – coreplus is the right cloud-based option for our business.”
“I’ve been with coreplus for over 3 years and I am very happy with its features and service quality. I must admit that coreplus is my favourite.”
“coreplus has exceptional customer service – with local, friendly staff providing help in a timely manner. It is easy to use, cost-effective, and I love how you can store and process everything in one place.”
“coreplus has allowed us to improve the way we do business, and the customer service has been outstanding. Fast responses and friendly, knowledgeable service – I would highly recommend it.”
“As a solo practitioner, I tried a few systems, but coreplus was the only one that truly supported my needs. It’s easy to use and the support team is fantastic.”
“We have been with coreplus for many years and have found their staff endlessly helpful and quick to respond. Thanks coreplus team, we really appreciate your great support and good cheer.”
“I have been using coreplus for 12 months now and I find it a great option for my small business where I need a cost-effective practice management system.”
“coreplus is reliable, simple to use, and perfect for my psychology practice. The support team is incredible—responsive, friendly, and always helpful.”
“Switching from our old system was easier than I expected. We love how much admin time we’ve saved since moving to coreplus.”
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“It’s the first platform that truly feels like it was designed for allied health. My whole team uses it every day.”
“I work from two clinics and do telehealth from home—coreplus makes it easy to stay on top of everything from one login.”
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